Design Problem

How do we evolve current Natural Language tasks and create a framework that supports new tasks?

Role

Full design ownership for porting old experiences, creating a new visual style, and flows for new features. On some projects, full voice design ownership (flow, writing, GUI in coordination with voice  models) as well.

Investigations were made into how existing tasks could be more personalized, and a new visual model was made in the short timeframe of our release date. Designs considered tap target affordability and multi-modal interactions that could switch from touch to voice and vice versa easily.

Results

This work has enabled various teams to work on Natural Language tasks for Cortana. The framework was designed to scale well across a large company, to afford the ability for Cortana to grow with relation to Natural Language tasks in various markets. Overall the framework I created scales to suit the markets and needs that our users have, as well as allowing for innovation as new aspects of the design are needed while Cortana’s capabilities continuously improve. Partner teams at Mirosoft are using this design work as guidance when designing for Cortana, enabling more efficient and productive collaborations.